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Patient Participation Group

Patient Participation Group


We believe that patients should be involved as much as they want to be in every decision about their care: what care they want and how and where they want it delivered. This will mean patients and service users and health and care professionals genuinely making decisions in partnership.

The NHS Constitution

States that patients have the right to be involved locally in their care. Old Town Surgery has established a Patient Participation Group (PPG) The PPG was established in 2011 and meets every second Thursday at 6:45pm at the surgery.

Want to get involved?

Would you like to have a say about the services we provide? Would you like to join the Patient Participation Group? (PPG) The Old Town Surgery staff and PPG would like to hear from you. The practice welcomes applications from all patients and aims to have a group that truly represents the practice population.

The PPG is made up of volunteers who give their time to work alongside the practice to help and represent the patients. Members can choose to be part of an email only consultation group (virtual member) and/or attend monthly meetings. Questions/Queries might be about;

* The Services we provide * Setting our priorities for the future * Helping to agree questions about wider patient surveys

The group operates on a number of levels;


The PPG help represent patient interests in to the health service and the surgery with attendance at various meetings aimed at change within the health service. The meetings are a forum to discuss and progress items raised in your practice survey responses.


Through Fundraising, the PPG aim to improve the surgery facilities, update equipment and improve the general well being for our patients visiting the surgery.


The PPG are working with the surgery to establish open evenings where specialists are invited to speak on the many and varied health conditions which affects the practice population. For more information, please check the practice news board on this website for upcoming events. The PPG and surgery staff hope you will feel this is a valuable community group as well as a personal benefit for patients and staff, and look forward to receiving patient suggestions, help and support regarding improvements which can be made. There is a suggestions box in reception and a feedback option on this website where you can leave any comments or suggestions.

The PPG meet at the surgery on the second Thursday of each month from 18:45pm. All newcomers welcome. Any communication regarding the PPG can be emailed to

Alternatively, write to the Practice Manager Hayley Slatter at the practice email address

If you want to help, please fill in a patient participation application form and we will add your name to our mailing list Thank you in advance for working with Old Town Surgery

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

PPG Application form

PPG Code of conduct

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form


PPG News

Donation from the friends and family of Les Smith RIP - Patient at Old Town Surgery


In November 2015 the Old Town Surgery PPG received a generous donation of £592.17 from the friends and family of Les Smith of Les Smith Haulage, who sadly passed away last year. It was the wish of his family that monies should be given to the PPG to ensure that medical equipment could be bought for the surgery. In conjunction with Dr Heaton, one of the Partner GPs, the PPG agreed that the surgery should use the funds to purchase some valuable medical equipment, which this donation has now made possible.


The donations of £592.17 along with the funds previously donated via tombolas and single gifts brought the PPG funds to £1330.90. This was sufficient funds to purchase the equipment shown below.

  •  A mobile spirometry unit, which is a simple breathing test machine that takes just a few minutes and is one of the best and most effective ways to diagnose COPD or Chronic Obstructive Pulmonary Disease.
  •  A children'spulse oximeter. Children with asthma, chronic breathing or respiratory problems could be monitored objectively and more closely through the use of this machine. 

 We hope that you will join us in thanking the family and friends of Les Smith for their cheques and support, along with those patients who have bought tombola tickets and donated in the past.


We hope you will be pleased to see the new equipment installed and know that patients of the Old Town Surgery will be able to get full use of the medical equipment, when they need to.



Maurice Cleary, Chair of the PPG



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